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General conditions

Website Owner Information

Pelago excursions d.o.o.
Franje Iskre 4, 52210 Rovinj
OIB: 46987864949
VAT ID: HR46987864949
Registered with the Commercial Court in Pazin, MBS 05547474
Share capital: 2,640.00 EUR
Management: Danijel Karlović, Matteo Usich

Bank Account
Zagrebačka banka d.d. / Zagreb / IBAN: HR9223600001102977081

Helpdesk
[email protected]
+385 95 3896986

Disclaimer

We do not take responsibility for any issues related to the operation of the website and its services. We cannot guarantee that the use of the website will be uninterrupted or error-free.

Under no circumstances are we liable for any damages you may suffer due to the inability to use the website.

Responsibility for Data Accuracy

You must ensure that your name or company name, email address, postal address, and other information are truthful and accurate. We reserve the right to contact you to verify the accuracy of the provided data.
You are obligated to keep your account information confidential and are fully responsible for any damages resulting from unauthorized use of your account.

Prohibited Use

You agree not to use this website in a way that harms us (the owner) or third parties. You may use the website only for sending truthful, binding, and legally valid orders or purchase requests. 

Changes

We reserve the right to modify or supplement these general terms at any time. Changes take effect on the day they are published on the website. We advise you to periodically review these terms to stay informed about any updates.

We reserve the right to change, supplement, or discontinue any part of our business at any time and without prior notice, including the website or any part of it.

More Favorable Rights

If any provision of these terms is regulated more favorably for you (the consumer) by law or another applicable regulation, we will apply the more favorable provision.

Jurisdiction

All disputes arising from the use of the website are subject to the jurisdiction of the court at the seller’s registered office.

Prices

Prices are expressed in euros and include the legally prescribed VAT.

Consumer Dispute Resolution

We aim to resolve any disputes amicably, but you have the right to use out-of-court consumer dispute resolution mechanisms by initiating an out-of-court dispute resolution procedure by submitting a complaint to the Court of Honor of the Croatian Chamber of Commerce and/or submitting a mediation proposal to the Mediation Center at the Croatian Chamber of Commerce.

We will attempt to resolve the dispute amicably, but if that is not possible, the competent court in the Republic of Croatia will have jurisdiction, applying Croatian law.

Alternative Consumer Dispute Resolution

In case of a dispute with the seller, the buyer may also file a complaint with the European Commission via the online dispute resolution platform.

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